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Amending call charges

To modify call charges for a specific dial code or destination, follow the steps below:

Log in to TIM Enterprise, click on the Tariff editor tab and select the tariff you want to amend from the drop-down list, as shown below:

tariff selection

Locate the dial code for which you want to amend the call charges, by entering the code in the search box provided.

locate dial code

The matching dial code will be highlighted in the list, showing its associated charge band and destination name.

shown dial code

Enter the name of the charge band in the Find band search box, as shown below:

find band

The matching band will be highlighted in the list, as shown below:

matching band

To configure the properties of the selected band, click on it to open the Edit band window.

edit band

To change the existing charges for any of the rates, e.g. Rate 1, Rate 2, etc, enter the preferred values in the field provided.

rate charges

To see how each rate is applied, click on the ... button.

weekly rates

A new window will open, where you can edit the rate times. To apply any changes, click on the OK button.

hourly rates